SHIPPING POLICY

Order Processing & Shipping

  • Orders are processed and shipped within 1-3 business days (excluding weekends).

Pre-Orders

  • Pre-ordered items are custom-made and require 1-3 weeks to process before shipping
Tracking Information
  • Tracking numbers and order confirmations are emailed once your order is shipped.
  • Domestic orders typically arrive within 1-3 business days via USPS/UPS.
  • International orders may take longer and are best shipped with DHL Worldwide for speed and reliability.

Shipping Carrier Responsibility

  • We are not responsible for carrier issues once your package is shipped.
  • For lost or delayed packages, please contact the shipping carrier directly:
    • USPS/UPS: Claim and locate packages directly with the carrier.
    • DHL (for international orders): Handles claims, reimbursements, and locating packages.

Returned Packages

  • If a package is returned to us due to refusal or an incorrect address, the customer is responsible for reshipping fees.

International Orders

  • Customers are responsible for import fees or duties.

We aim to make your experience as smooth as possible. For any questions, feel free to contact us!

NO CANCELLATIONS OR CHANGES TO ORDERS.
Please ensure everything is accurate before placing your order-product, size, address, contact details, etc. No changes or cancellations can be made at the customer's request under any circumstances once an order is placed due to our automated shipping system.
Be aware that while we are unable to manually modify orders, our system may cancel orders in the event of critical errors, such as incorrect or insufficient information provided by the customer. This includes instances where customers attempt to modify their orders after submission. We provide product previews in advance for informed decisions. Thank you for your cooperation and understanding.
As a small brand, we release limited drops. Once an item sells out, it is removed from the site unless we plan to restock it. To stay updated on new releases and restocks, join our VIP email list and follow us on social media!
All our garments are designed to align with the size guide and product description provided. To ensure the best fit, we recommend consulting our comprehensive size guide before placing your order. Each design features unique measurements, with some items intentionally crafted for specific fits, such as baggy, snug or tall-friendly styles. Please review the product description carefully, as we cannot be held responsible if this information is overlooked. If you have any questions about sizing or fit, feel free to reach out - we're always happy to assist! When in doubt, it's always better to ask.
To best care for and extend the life of your garment, follow these steps:
 Turn Garments Inside Out: Protect the fabric's surface by turning garments inside out before washing.
Place Items in a Lingerie/Washing Bag: Use a lingerie bag to provide extra protection during washing.
Use a Gentle Cycle with Cold Water: Wash on a gentle cycle with cold water.
Hang to Dry: Hang garments to dry